Frequently Asked Questions

St. Francois, Ste. Genevieve, Iron, Madison, and Washington counties. If your location isn’t listed, use Request a County / Custom Order and we’ll confirm feasibility.

Yes—submit the address and timing using Request a County / Custom Order. Custom coverage is subject to availability and may be declined based on distance and scheduling.

Yes. We support attorneys, firms, and individuals. For ongoing service or firm onboarding, use the Business/Long-Term option on the Request Service page or contact us directly.

At minimum: county, address to serve, and the recipient/entity name during the onboarding process.

Deadlines and documents will be needed before service attempts are made.

No. Uploads are optional.

In cases of work: Submit the address, county, recipient name, and any deadline, and we’ll confirm next steps by text/email. Please ensure that documents with sensitive information are not provided until requested.

In cases of business relations: Just send an email with basic information - your name, organization (if applicable), email address, and a brief message stating your purpose.

Timelines depend on address access, recipient behavior, and scheduling. We document attempts and provide updates as the work progresses.

Rush requests are subject to availability and may be declined. In most cases, requests with less than 24–48 hours’ notice are unlikely to be accepted.

Avoidance can require multiple attempts and careful documentation. We provide clear updates and documented outcomes, but successful service cannot be guaranteed.

We serve these areas frequently and make the effort to locate addresses. Multiple GPS providers are utilized- when a location is inaccurate on one, a different provider often has the correct coordinates. When maps fail, we may ask around for more details and/or search for an address in real-time (within reason).

Provide any extra details you have (landmarks, accurate unit/lot info, entry instructions). Rural routes and unclear markers can affect timing, so details help.

It’s documentation showing when, where, and how service was attempted or completed. After completion, we provide proof of service/affidavit documentation when applicable.

After service is completed, we provide documentation to the requester. Timing varies based on the situation and documentation needs.

You’ll receive documented results and proof of service / affidavit documentation when applicable.

Not at this time. Some requests may involve additional fees depending on mileage, urgency, additional attempts, research time, or special handling. We confirm details after intake.

Send us an email or fill out one of our forms with your inquiry and we will schedule a consultation

We have different pricing for individual jobs, packages, and additional services. These prices vary and must be determined on a case by case basis given the various nuances within this line of work.

No. Notary services are an additional fee based on the Missouri notary service fees at the time of service.

What we do include in all services is the filling of returns and affidavits at no additional cost.

We include up to 15 miles round-trip at no charge.

Beyond that, mileage is billed at the current IRS business mileage rate. Travel is calculated from our office at Leadwood, MO. Any base service and other potential add-ons (rush, additional attempts, research, special handling) are confirmed after intake.

We price service around bundled attempt sets rather than charging separately for every single stop. Most requests start with an initial set of attempts (typically 3 attempts at a set rate), and if additional attempts are needed, they’re added in the same structured way. The exact total depends on distance/mileage, urgency, and complexity, but we keep pricing fair, consistent, and competitive—and we confirm the full cost after intake before proceeding beyond the initial plan.

Contact us via email or fill out one of our forms to submit and inquiry.